![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Now you can automate your customer communication, boost your employee productivity and increase customer satisfaction by managing your jobs, scheduling and dispatching efficiently. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Automile is excited to release Field Service Management solution to give you the freedom to run and grow your business in the field. I feel they are a very small company and are trying everything including fraud to further their business.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I explained this several times to them and even showed them proof of me sending the unit back. ( even if I felt they owed me, why would I keep a unit that don't work.) ![]() This is fraud and unethical business practices.Īutomile lied and said I still had their unit. I am not sure how to get them to stop charging my card so, I was forced to canceled the card so it can not happen again. I filled a fraud issue with my credit Card and they said because I had done business with them they could not help me. I again said I was not interested and they said there was nothing they would do. I was charged again the next year and was told it was on auto renewal. I told them I stopped using the service after the trail. So, I sent the unit back to them because it did not work ( he said he thought it did not work because I was located in NC and they are in UT.)Īgain, I told them I wanted to cancel and they would not cancel the service. After several weeks he said there was no way to fix the issue. When I told him he said he would fix the issue. After the trial they assigned me to a rep that "Ben" that charged my card for $200 full year with out my authorization. The latter is particularly interesting.ĭawn Capital’s Norman Fiore said in a statement: “What most impressed us about the Automile team was its burning ambition of owning the vast connected car market, tempered by its pragmatism and execution excellence in dominating fleet management as the first step.I was told that I would be doing a trial for the GPS unit they sent to me. In the future, Automile plans to offer an API, making its service and data available to third-party developers who can use it to power new applications in the areas of fleet management, logistics, insurance or in entirely new markets. Or, for individual use, Automile can potentially “turn back the clock” to tell you when and where a vehicle was damaged or a part failed. These include capturing outside weather data to help power weather forecasting models, and providing road condition aggregate data to improve safety. One way to think of the device is like a fitness tracker (and more) for your car, with its ability to track journeys, mileage and fuel consumption, as well as alert you to potential mechanical issues.Īnd while the data captured is currently being used primarily to power fleet management applications, via the company’s Automile PRO service, the startup says it has other potential applications. ![]() The device itself features GPS for location tracking and GSM for data connectivity, which is included as part of the service’s subscription fee. Initially targeting the enterprise - namely fleet management - but with a consumer-facing service in private beta, the Automile platform consists of a tiny device that plugs into your car’s OBD-II (on-board diagnostic) port and an accompanying cloud service and apps. The investment was led by Dawn Capital and Point Nine Capital - money that will be used by the Swedish startup to expand globally and continue developing new services for car owners. Automile, which offers a device and platform that connects your car to the cloud so you can track various kinds of data, has closed a $5 million Series A round. ![]()
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